Frequently Asked Questions
Can I access courses on CE.NationalRegister.org?
For access to our continuing education program, you must be an actively credentialed member of the National Register, a Practice Academy member, or registered as a paid per-session attendee. Credentialed HSPs and Practice Academy members have access to unlimited continuing education credits as part of their annual membership fee. Individual courses may be purchased by non-members. Interested in becoming a member? Apply for the Health Service Psychologist credential or join the Practice Academy.
How do I download my certificate?
Click "view/print certificate," and at the top of the next page click "Print this page." When prompted to choose a printing destination, select "Save as PDF"
How can I filter my CE Certificates to only show a certain date range and/or only show NY certificates?
After navigating to the CE Certificate menu, you can use the filters at the top to select "Filter by date" or "Filter by type." NY certificates are associated with the "credit hour" type.
What do I need in order to take a course?
To take a course, you'll need a device with internet access. For article-based courses, answers must be entered online to earn credit, whether or not you read the article in print or online. Video- and webinar-based courses are not available for offline viewing; you must be connected to the internet for the entire duration of the presentation in order to receive credit. Please contact the National Register directly to request accommodation needed to access the National Register's continuing education program.
What is a passing score?
In order to pass a course, you must achieve a minimum score of 80% on the post-test. You have two attempts per course—after exhausting those, you are no longer eligible to receive continuing education credit for that particular course. Once a course has been passed, you may not take that course in the future for continuing education credit. Please note that the National Register does not release answer keys regardless of post-test results.
Is CE earned on CE.NationalRegister.org acceptable to my licensing board?
Yes! Continuing education earned through the National Register meet the standards for acceptable psychology CEs in states, territories, or provinces that require continuing education for renewal of license. Licensing boards have specific requirements for the number of CEs and types of CE needed for license renewal. Each licensing board is the primary source of information on these requirements. If you have license renewal questions, please contact your licensing board. We have board websites listed online.
The National Register has offered CE credits to Registrants for many years and became an APA-approved sponsor of continuing education on April 1, 2003. The National Register of Health Service Psychologists is approved by the American Psychological Association to sponsor continuing education for psychologists. The National Register maintains responsibility for this program and its content.
As of January 1, 2021, National Register webinars, video trainings, conference sessions, and article-based exams will count toward New York continuing education credits requirements for contact hours. The National Register of Health Service Psychologists is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0010
Not a psychologist? Contact your state licensing board to find out whether or not they'll accept National Register continuing education credits for your license renewal.
What are the National Register's Continuing Education Program Grievance Procedures?
You can read the full content of the National Register’s Continuing Education Program Grievance Procedures (PDF)
Receiving Continuing Education for Live Webinars
In order to receive continuing education, all attendees must:
- Attend via your personalized/unique link.
- Attend for the full scheduled webinar.
- Successfully complete the post-test after the presentation.
- Call-in only participants are not eligible for continuing education.
All National Register Health Service Psychologists, National Register Practice Academy members, Canadian Register Health Service Psychologists, and paid attendees will earn continuing education upon successful completion of the webinar and post-test. Doctoral students and trainees attending at no charge are not eligible for continuing education. Solve technical issues ahead of time to ensure that you qualify for continuing education.
CE eligibility guidelines are posted on our website along with helpful tips for accessing these live courses.
Why can't I download or print the JHSP articles?
JHSP articles are available as read-only files for our CE courses. If you would like full access to JHSP articles, contact the National Register to add "Electronic access to the Journal of Health Service Psychology" to your annual membership (includes a small additional charge).
